EMPLOYMENT

Currently hiring for a Full Time Service Technician 

Service Technician  (Full-Time 40+ Hours)
Lost Sock Roasters – Washington, DC

Lost Sock Roasters is hiring a full-time Service Technician to lead our growing equipment service division. We’re looking for someone with at least 1 year of hands-on coffee tech experience, who thrives on autonomy, takes pride in their craft, and understands that great service protects relationships as much as it fixes machines. Experience with La Marzocco and Slayer Espresso equipment is strongly preferred.

About the Role
This is a leadership position reporting directly to ownership. You will:
  • Help build and lead Lost Sock’s equipment service division
  • Oversee client relationships with urgency and professionalism
  • Manage and help improve service systems, SOPs, and tracking tools
  • Perform maintenance, repairs, troubleshooting, and installations
  • Source and manage parts and inventory
  • Represent the Lost Sock brand with integrity and care
  • This role requires initiative, strong communication, organization, and full dedication to protecting client relationships and company information.

Qualifications

  • Minimum 1 year experience in coffee service tech
  • Strong mechanical and electrical troubleshooting skills
  • Experience with La Marzocco and/or Slayer machines preferred
  • Ability to work independently and manage time effectively
  • Professional communication and customer service skills
  • Valid driver’s license and reliable transportation

Compensation & Benefits

  • Competitive Full-Time Salary
  • 40 hours/week (flexibility required for urgent or off-hours service needs)
  • 80 hours PTO per year
  • 80 hours paid sick leave (with doctor’s note)
  • 401(k) with company match
  • Healthcare reimbursement
  • Employee meals and discounts
If you’re excited about building something from the ground up and becoming the face of a growing service division within a respected specialty coffee company, we’d love to hear from you.
To apply: Fill out this survey and your resume to jeff@lostsockroasters.com.
---------------------------------------------------------------------------------------------------
If you'd like to be considered for any future barista or kitchen openings, you can fill out this survey and email your resume to nico@lostsockroasters.com and will get back to you when the time comes. 
 

Lost Sock Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, age, disability or genetics. We value an open mind, diversity and a collaborative spirit. We do not tolerate discrimination or harrasment of any kind.